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Author: bborello

New Self-Service Password Reset Functionality

bborello March 9, 2018March 26, 2018 Email No Comments
New Self-Service Password Reset Functionality

This new self-service password reset will enable you to reset, unlock, or change your password without having to contact the Chatham Helpdesk. This new functionality will provide you with additional security and convenience. In order to use this new service,

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Microsoft Advanced Threat Protection

bborello March 6, 2018March 7, 2018 Email No Comments
Microsoft Advanced Threat Protection

Advanced Threat Protection Email-borne malware against organizations continues to be a popular tool for malicious attackers. Chatham, per best security practice, already has a solution in-place with Microsoft Office 365 to help protect you against most known malicious email attachments

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Spamming: Practical Email Safety and Locked Accounts

bborello February 14, 2018 Email No Comments
Spamming: Practical Email Safety and Locked Accounts

The most recent email SPAM attack on campus has affected a larger percentage of the Chatham community than we initially realized.  The ITS department here at Chatham takes the security of everyone’s digital information very seriously.  This recent attack has

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Phishing: What NOT to Do

bborello February 14, 2018February 14, 2018 Email No Comments
Phishing: What NOT to Do

We’ve noticed a big increase in phishing attacks directed toward the Chatham community. Phishing is when you receive an email that seems to be from a trusted company or colleague, but turns out to be designed to extract personal information.

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Spectre and Meltdown

bborello February 13, 2018 Viruses and Threats No Comments
Spectre and Meltdown

By now, you’ve probably heard the names. Meltdown and Spectre, simplified, are exploits in modern Intel processors that leave machines vulnerable to hackers. Meltdown is mainly a threat to computers, while Spectre can also be used to gain access to

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Classroom Upgrades, Issues, and Repairs

bborello February 13, 2018 Classrooms No Comments
Classroom Upgrades, Issues, and Repairs

2017 Repairs and Upgrades Podium computers installed in Falk 219B, Coolidge 232, and Coolidge 234 Podium computers upgraded to new Dell All In Ones in Braun 001/002, Braun 008, Braun 009, and Falk 217 4 JKM Reference Lab Computers were

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COVID-19 (CORONAVIRUS) UPDATE

Need Help?

Phone:

412.365.1112
http://services.chatham.edu

HelpDesk Hours:

Shadyside (Woodland Hall)

Dec. 1 through Dec. 3
8am – 7pm

Dec. 4 through Dec. 6
9am – 5pm

Dec. 7 through Dec. 10
9am – 7pm

Dec. 11 through Dec. 13
9am – 5pm

Dec. 14 through Dec. 17
8am – 7pm

Dec. 18 through Dec. 20
9am – 5pm

Dec. 21 through Dec. 23
8am – 7pm

Dec. 24 through Jan. 2, 2021
Closed



Locations:

  • Shadyside - Woodland Hall
  • Eastside - Room 2920 (ITS Offices)
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