| Mailing Address: Chatham University 1 Woodland Road Pittsburgh, Pennsylvania 15232 |
Office: Coolidge Hall 231 Email: mriordan @ chatham . edu Phone: 412-365-1631 |
Research Focus
I am a cognitive scientist whose interests include discourse processing and verbal and nonverbal communication. I largely focus on the interpersonal process in constructing and interpreting meaning between a speaker and listener. Most of my work focuses on computer-mediated communication, such as emails, instant messages, and text messages.
Publications
Riordan, M. A.* & Glikson, E.* (in press). The complexity of communicating emotion with emojis. In P. Seargeant (Ed.), The Routledge Handbook of Emoji and Language. Routledge. (*Authors were equal contributors)
Selected Press: Catch Yerself On (podcast, 4/8/2021)
Riordan, M. A.* & Glikson, E.* (2020). On the hazards of the technology age: How using emojis affects perceptions of leaders. International Journal of Business Communication. https://doi.org/10.1177/2329488420971690 (*Authors were equal contributors)
Selected Press: Institute For Public Relations
Riordan, M. A., Abo-Zebiba, Z., & Marsh, J. (2020). A comparison of multimedia and traditional paper assignments in an introductory psychology course. Teaching of Psychology, 49, 130-135. https://doi.org/10.1177/0098628320954192
Riordan, M. A., Johnson, A. A., & Kreuz, R. J. (2020). Communicating affect: Face-to-face and online. In M. Filimowicz & V. Tzankova (Eds.), Reimagining communication: Experience. Routledge.
Harty, K. R., Kanfush, P. M., & Riordan, M. A. (2019). Improving oral reading fluency and comprehension using grade-level fiction: A study of systematic reading remediation with urban youth at-risk for school failure. Reading Improvement, 6, 59-66.
Kreuz, R. J., & Riordan, M. A. (2018). The art of transcription: Systems and methodological issues. In A. H. Jucker, K. P. Schneider, & W. Bublitz (Eds.), Methods in pragmatics. Mouton de Gruyter.
Riordan, M. A., Kreuz, R. J., & Blair, A. N. (2018). The digital divide: Conveying subtlety in online communication. Journal of Computers in Education, 5, 49-66. https://doi.org/10.1007/s40692-018-0100-6
Riordan, M. A. (2017). The communicative role of non-face emojis: Affect and disambiguation. Computers in Human Behavior, 76, 75-86. https://doi.org/10.1016/j.chb.2017.07.009
Selected Press: The Today Show (7/17/2017), The Wall Street Journal
Riordan, M. A. (2017). Emojis as tools for emotion work: Communicating affect in text messages. Journal of Language and Social Psychology, 36, 549-567. https://doi.org/10.1177/0261927X17704238
Selected Press: The List TV show, Vogue, The Globe and Mail, Metro, Tribune-Review, Psychology Today
Riordan, M. A. & Trichtinger, L. A. (2017). Overconfidence at the keyboard: Confidence and accuracy in interpreting affect in e-mail exchanges. Human Communication Research, 43, 1-24. https://doi.org/10.1111/hcre.12093
Selected Press: Science Of Us (NYmag), Mental Floss, Slate (France), The Hechinger Report, Entrepreneur, Osterreich 1 (Austria 1) radio show on 09/28/18
Riordan, M. A., Kreuz, R. J., & Olney, A. (2014). Alignment is a function of conversational dynamics. Journal of Language and Social Psychology, 33, 465-481. https://doi.org/10.1177/0261927X13512306
Kreuz, R. J., & Riordan, M. A. (2014). Exaggeration. In S. Attardo (Ed.), Encyclopedia of humor studies. Sage Publications.
Kovaz, D., Kreuz, R. J., & Riordan, M. A. (2013). Distinguishing sarcasm from literal language: Evidence from books and blogging. Discourse Processes, 50, 598-615. https://doi.org/10.1080/0163853X.2013.849525
Riordan, M. A., Markman, K. M., & Stewart, C. O. (2013). Communication accommodation in instant messaging: An examination of temporal convergence. Journal of Language and Social Psychology, 32, 84-95. https://doi.org/10.1177/0261927X12462695
Cornell, P. T., Riordan, M. A., Townsend-Gervis, M., & Mobley, R. (2011). Barriers to critical thinking: Workflow interruptions and task switching among nurses. Journal of Nursing Administration, 41, 407-414. https://doi.org/10.1097/NNA.0b013e31822edd42
Riordan, M. A., Dale, R., Kreuz, R. J., & Olney, A. (2011). Evidence for alignment in a computer-mediated text-only environment. In L. Carlson, C. Hoelscher, & T. F. Shipley (Eds.), Proceedings of the 33rd annual meeting of the Cognitive Science Society (pp. 2411-2416). Austin, TX: Cognitive Science Society.
Kreuz, R. J., & Riordan, M. A. (2011). The transcription of face-to-face interaction. In W. Bublitz & N. Norrick (Eds.), Foundations of Pragmatics. Mouton de Gruyter Publishers.
Cornell, P. T., Riordan, M. A., & Herrin, D. (2010). Transforming nursing workflow, part 2: The impact of technology on nurse activities. Journal of Nursing Administration, 40, 432-439. https://doi.org/10.1097/NNA.0b013e3181f2eb3f
Riordan, M. A., & Kreuz, R. J. (2010). Emotion encoding and interpretation in computer-mediated communication: Reasons for use. Computers in Human Behavior, 26, 1667-1673. https://doi.org/10.1016/j.chb.2010.06.015
Riordan, M. A., & Kreuz, R. J. (2010). Cues in computer-mediated communication: A corpus analysis. Computers in Human Behavior, 26, 1806-1817. https://doi.org/10.1016/j.chb.2010.07.008
Bartholow, B. D., Riordan, M. A., Saults, J. S., & Lust, S. A. (2009). Psychophysiological evidence of response conflict and strategic control of responses in affective priming. Journal of Experimental and Social Psychology, 45, 655-666. https://doi.org/10.1016/j.jesp.2009.02.015
Presentations
Riordan, M. A. & Glikson, E. (2023, June). I’m sorry 😔: Is authenticity of a virtual apology affected by an emoji?The Society for Text and Discourse 33rd annual meeting, Oslo, Norway.
Glikson, E. & Riordan, M. A. (2023, May). The positive implications of using negative GIFs: What social information can be communicated by using non-facial GIFs? The Consortium of European Research on Emotion 9th annual meeting, Haifa, Israel.
Riordan, M. A. & Glikson, E. (2023, April). The impact of emojis and GIFs on perceptions of workplace chat messages: Emotional intensity and relationship warmth. The Eastern Communication Association 114th annual meeting, Baltimore, Maryland.
Riordan, M. A. & Glikson, E. (2022, November). Texting for help: Using GIFs increases empathic concern. The Psychonomics Society 61st annual meeting, Boston, Massachusetts.
Riordan, M. A. & Glikson, E. (November, 2020). Leaders appear more likeable when they use emojis– as long as the emoji use is appropriate. Presented at the 61st annual meeting of the Psychonomic Society. [Virtual]
Cole, S., Ferrer, A., & Riordan, M. A. (November, 2020). Political divisiveness on Facebook and Twitter: A linguistic analysis. Presented at the 106th annual meeting of the National Communication Association, Indianapolis, Indiana. [Virtual]
Knudson, F. & Riordan, M. A. (November, 2020). Facial dissatisfaction prompts selfie-editing behavior, leading to appearance modification attempts. Presented at the 106th annual meeting of the National Communication Association, Indianapolis, Indiana. [Virtual]
Cole, S., Ferrer, A., & Riordan, M. A. (April, 2020). Technology in the age of Trump: Political discourse is shaped by social media. To be presented at the 111th annual meeting of the Eastern Communication Association, Baltimore, Maryland. [Canceled due to Covid-19]
Glikson, E. & Riordan, M. A. (January, 2020). The effect of using emoji on perceived leadership effectiveness. Presented at the 5th annual meeting of the Israel Organizational Behavior Conference, Tel Aviv, Israel.
Riordan, M. A. & Glikson, E. (November, 2019). On the hazards of the technology age: How using emojis affects perceptions of leaders. Presented at the 105th annual meeting of the National Communication Association, Baltimore, Maryland.
Riordan, M. A. (November, 2018). Emoji use does not predict relational closeness. Presented at the 59th annual meeting of the Psychonomic Society, New Orleans, Louisiana.
Riordan, M. A. (April, 2018). How much does age really matter? Online communication and the digital divide. Presented at the 109th annual meeting of the Eastern Communication Association, Pittsburgh, Pennsylvania.
Riordan, M. A. (March, 2018). Speaking in tongues: Emojis as a universal language. Invited talk at the Society for Personality and Social Psychology preconference, Atlanta, Georgia.
Riordan, M. A. (November, 2017). Non-face emojis disambiguate text messages. Presented at the 58th annual meeting of the Psychonomic Society, Vancouver, Canada.
Riordan, M. A. (November, 2016). Emojis make you appear happier. Presented at the 57th annual meeting of the Psychonomic Society, Boston, Massachusetts.
Riordan, M. A., & Trichtinger, L. (November, 2015). Relational and contextual effects on the confidence and accuracy of interpreting affect in email exchanges. Presented at the 101st annual meeting of the National Communication Association, Las Vegas, Nevada.
Kovaz, D. M., Riordan, M. A., Trichtinger, L., & Kreuz, R. J. (November, 2014). The effects of cooperation and relationship status on alignment in conversation. Presented at the 55th annual meeting of the Psychonomic Society, Long Beach, California.
Kreuz, R. J., Blair, A. N., & Riordan, M. A. (August, 2014). Digital immigrants evaluate text messages differently than digital natives. Presented at the 24th annual meeting of the Society for Text and Discourse, Chicago, Illinois.
Kovaz, D., Riordan, M. A., Boyd, W. A., & Kreuz, R. J. (November, 2013). “That’s ur opinion”: Alignment and agreement in computer-mediated communication. Presented at the 54th annual meeting of the Psychonomic Society, Toronto, Canada.
Riordan, M. A., Kreuz, R. J., & Olney, A. (November, 2012). Alignment is a function of conversational and relational dynamics. Presented at the 53rd annual meeting of the Psychonomic Society, Minneapolis, Minnesota.
Riordan, M. A., & Kreuz, R. J. (May, 2012). The communicative efficacy of email: The effect of situation and interpersonal context. Presented at the 2nd annual meeting of the Midwest Cognitive Science Conference, Bloomington, Indiana.
Riordan, M. A., Markman, K. M., & Stewart, C. O. (May, 2012). Temporal and utterance length convergence are a function of conversation topic and interlocutor pairs. Presented at the 2nd annual meeting of the Midwest Cognitive Science Conference, Bloomington, Indiana.
Riordan, M. A., & Kreuz, R. J. (November, 2011). 🙂 = Happy? Nonverbal cues fulfill a variety of communication goals. Presented at the 52nd annual meeting of The Psychonomic Society, Seattle, Washington.
Riordan, M. A. (November, 2011). The flow of online conversation: Chronemic alignment in a synchronous text-only channel. Presented at the 52nd annual meeting of The Psychonomic Society, Seattle, Washington.
Riordan, M. A., & Kreuz, R. J. (August, 2011). Expressing emotion online: What we’ve got here is a failure to communicate. Presented at the 17th annual meeting of the Cognitive Science Association for Interdisciplinary Learning, Hood River, Oregon.
Riordan, M. A., Dale, R., Kreuz, R. J., & Olney, A. (July, 2011). Evidence for alignment in a computer-mediated text-only environment. Presented at the 33rd annual conference of the Cognitive Science Society, Boston, Massachusetts.
Riordan, M. A. & Kreuz, R. J. (July, 2011). Use and interpretation of nonverbal cues in computer-mediated communication. Presented at the 21st annual meeting of the Society for Text and Discourse, Poitiers, France.
Riordan, M. A. & Markman, K. M. (July, 2011). Structural accommodation in persuasive instant messaging conversations. Presented at the 21st annual meeting of the Society for Text and Discourse, Poitiers, France.
Markman, K. M., & Riordan, M. A. (May, 2011). Turn construction and conversational context in dyadic online interactions. Presented at the 61st annual conference of the International Communication Association, Boston, Massachusetts.
Riordan, M. A., Dale, R., Kreuz, R. J., & Olney, A. (May, 2011). Semantic alignment in a synchronous chat environment. Presented at the 61st annual conference of the International Communication Association, Boston, Massachusetts.
Riordan, M. A., Dale, R., Kreuz, R. J., & Olney, A. (November, 2010). Socially facilitated alignment and novelty in an interactive micro-task with online crowdsourcing. Presented at the 40th annual conference of the Society for Computers in Psychology, Saint Louis, Missouri.
Riordan, M. A., Kreuz, R. J., Dale, R., & Olney, A. (November, 2010). Interactive alignment in simulated online computer-mediated communication. Presented at the 51st annual meeting of The Psychonomics Society, Saint Louis, Missouri.
Roche, J. M., Riordan, M. A., Duran, N. D., Kreuz, R. J., & Dale, R. (September, 2010). Conditions guiding coordinative and adaptive dynamics in human interaction. Presented at the Human and Social Dynamics Grantees Conference, Arlington, Virginia.
Riordan, M. A., Dale, R., & Kreuz, R. J. (August, 2010). Socially facilitated alignment and novelty in separate channels of online communication. Presented at the 32nd annual meeting of the Cognitive Science Society, Portland, Oregon.
Riordan, M. A., & Kreuz, R. J. (April, 2010). Emotion expression online. In C. O. Stewart (Chair), Discursive management of potentially problematic communication. Presented at the 80th annual meeting of the Southern States Communication Association, Memphis, Tennessee.
Riordan, M. A., & Kreuz, R. J. (July, 2009). Using LIWC to distinguish irony and literal language. Presented at the 19th annual conference of the Society for Text and Discourse, Rotterdam, Netherlands.
Courses Taught
Introduction to Psychology
Behavioral Research (Writing Intensive)
Cognitive Psychology
Theories of Motivation
Selected Service
NCAA Faculty Athletics Representative, 2018-current. (Chair of the FARs in the President’s Athletic Conference, 2019-2021.)
Faculty advisor to approximately 20-30 students each year.
Faculty Technology Fellow, 2016-2018.
Co-chair of the Institutional Review Board (IRB); 2013-2018.