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File Server Upgrade – G, H, and S drives

bborello May 21, 2020July 2, 2020 Maintenance, Updates
File Server Upgrade – G, H, and S drives

File Server Upgrade Info Our current file server for Academic, Administrative, and shared cross department folders will be upgraded this June. The upgrade aims to improve system function across the board. As a reminder, file and folder names that are

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Zoom Best Practices

Admin April 3, 2020July 28, 2020 Teaching and Learning, Viruses and Threats
Zoom Best Practices

Zoom Best Practices   To request a Zoom Pro account, which gives faculty unlimited Zoom sessions, please email instructionalservices@chatham.edu. Read over the following resources on using Zoom. Getting Started with Zoom Adding Zoom to Brightspace   Safety and Security First Be

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Academic Continuity Resources

Admin March 10, 2020July 28, 2020 Teaching and Learning
Academic Continuity Resources

Academic Continuity Resources for Faculty A number of circumstances (a campus closure, increased absenteeism during a flu outbreak, inclement weather, etc.) may require faculty with short notice to temporarily migrate class online. Below are strategies and resources to help. If

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Staff Technology Resources

bborello March 9, 2020July 2, 2020 Teaching and Learning
Staff Technology Resources

Based on the guidance from Allegheny County, Chatham is now planning to move to remote working beginning Tuesday, March 17 for those employees whose presence on campus is not required. Please contact your supervisor for additional guidance. To better support

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Student Technology Resources

bborello March 9, 2020March 30, 2020 Teaching and Learning
Student Technology Resources

Zoom Tips for Students Customizing your Profile and Name in Zoom Having issues with your Internet? Here are several Connectivity Options: FCC agreement states that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots.

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Faculty Instructional Technology Resources

bborello March 9, 2020August 7, 2020 Teaching and Learning
Faculty Instructional Technology Resources

Instructional Technology All of our documentation can be found on my.Chatham except Moodle specific documentation is housed in Moodle for Faculty. CampusNexus Documentation:  How to Access CampusNexus The Chatham University student information system is CampusNexus, formerly known as CampusVue. This document

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ITS Resources and Services for Chatham Faculty

Admin July 2, 2018August 13, 2020 Orientation No Comments
ITS Resources and Services for Chatham Faculty

    ITS HELPDESK The Chatham University Helpdesk can assist you with your computer and software problems, including: Office 365 (e-mail): All faculty and staff receive a Chatham e-mail account. All official University communications are sent to this address and

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Online or Asynchronous delivery

Admin August 13, 2020 Teaching and Learning

Online or Asynchronous Delivery According to the Office of Academic Affairs, this mode of delivery is online, with no specific meeting time for the class. Most, if not all, instruction takes place online only (few or no live Zoom meetings).

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Virtual Classroom Delivery

Admin August 13, 2020August 26, 2020 Teaching and Learning

Virtual Classroom Delivery According to the Office of Academic Affairs, this mode, “delivery” is online, but a specific day and time are still shown on the schedule, and the classroom will be shown as “virtual.” Should NOT be used if

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Classroom Delivery

Admin August 13, 2020 Teaching and Learning

Classroom According to the Office of Academic Affairs, this should be used if you intend to have ANY portion of your class on the ground at ANY time. If you plan to do a hybrid delivery, or if you plan

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Classroom Delivery Teaching and Technology Resources

Admin August 13, 2020 Uncategorized

Below are some resources to help you get started with your classroom delivery this fall. 1) Classroom In this mode some face-to-face instruction occurs in classrooms or labs. Students will be required to attend some physical classroom/lab sessions during the semester. These will

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Malware Threat: COVID-19 and Johns Hopkins

Admin March 12, 2020March 14, 2020 Updates, Viruses and Threats
Malware Threat: COVID-19 and Johns Hopkins

Chatham Community, A malicious website claiming to be the live map for coronavirus/COVID-19 produced by Johns Hopkins University is circulating around the Internet.  The website infects the user with the AZORult Trojan, an information-stealing program which can exfiltrate a variety

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COVID-19 (CORONAVIRUS) UPDATE

Need Help?

Phone:

412.365.1112
http://services.chatham.edu

HelpDesk Hours:

Shadyside (Woodland Hall)

Dec. 1 through Dec. 3
8am – 7pm

Dec. 4 through Dec. 6
9am – 5pm

Dec. 7 through Dec. 10
9am – 7pm

Dec. 11 through Dec. 13
9am – 5pm

Dec. 14 through Dec. 17
8am – 7pm

Dec. 18 through Dec. 20
9am – 5pm

Dec. 21 through Dec. 23
8am – 7pm

Dec. 24 through Jan. 2, 2021
Closed



Locations:

  • Shadyside - Woodland Hall
  • Eastside - Room 2920 (ITS Offices)
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