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Default Program for PDFs

Are your PDF’s opening in Edge?  If so, this could cause you not to be able to print the PDF. Changing the default app used for PDF files to Adobe will resolve this issue. Click…

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Ransomware Attack Emails

  UPDATE:  Are you getting more SPAM than normal?  Have you used Chegg for textbooks?  Did you know there was a data breach at Chegg?  Here is what to do – reset all your passwords,…


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Updating Windows Computers

1.  Click on Start – Settings. 2.  In the Windows Settings menu, click on Update & Security. 3.  On the Windows Update screen, you can see a when your machine last checked for updates. You…



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Workshop Training Videos

How to Manage Email Messages   If you would like to view more training videos please see our recordings – Staff Summer 2019 Workshops If you would like a specific training please email instructionalservices@chatham.edu


Phishing on a Computer

Google Calendar Security Alert

Do you use Google Calendar for meetings and events?  If so, please note there is a new phishing threat lurking about.  Users will receive an invite with a meeting subject, date and time.  Inside the…


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ITS Resources and Services for Chatham Students

    Welcome new students! Please review the information below about the Chatham ITS Department and how we can help you! ITS HELPDESK The Chatham University Helpdesk can assist you with your computer and software…



Multifactor Authentication (MFA)

Video 1: Quick Start Video Video 2: How to Setup Your Email on Your Cellphone or Tablet (Finding Your App Password) Video 3: Setting Up Email in Apple Mail Setting up Multi-Factor Authentication (Detailed Instructions)…


ITS Resources

ITS Resources and Services for Chatham Faculty

    ITS HELPDESK The Chatham University Helpdesk can assist you with your computer and software problems, including: Office 365 (e-mail): All faculty and staff receive a Chatham e-mail account. All official University communications are…


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