Beware of Holiday Scams
About 75% of Americans plan to do at least half of their holiday shopping online this year, shows a new TransUnion 2019 Holiday Retail Fraud Survey. Yes, online shopping skips the crowds at the mall, but you…
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Default Program for PDFs
Are your PDF’s opening in Edge? If so, this could cause you not to be able to print the PDF. Changing the default app used for PDF files to Adobe will resolve this issue. Click…
Ransomware Attack Emails
UPDATE: Are you getting more SPAM than normal? Have you used Chegg for textbooks? Did you know there was a data breach at Chegg? Here is what to do – reset all your passwords,…
Updating Windows Computers
1. Click on Start – Settings. 2. In the Windows Settings menu, click on Update & Security. 3. On the Windows Update screen, you can see a when your machine last checked for updates. You…
IT Quick Start Guide for Students
Student Support Guide 2019 Ver1
Workshop Training Videos
How to Manage Email Messages If you would like to view more training videos please see our recordings – Staff Summer 2019 Workshops If you would like a specific training please email instructionalservices@chatham.edu
Google Calendar Security Alert
Do you use Google Calendar for meetings and events? If so, please note there is a new phishing threat lurking about. Users will receive an invite with a meeting subject, date and time. Inside the…
ITS Resources and Services for Chatham Students
Welcome new students! Please review the information below about the Chatham ITS Department and how we can help you! ITS HELPDESK The Chatham University Helpdesk can assist you with your computer and software…
New Email Spam – Don’t Fall for This Scam Claiming You Were Recorded
A new and unsettling email scam has been circulating. The email claims that you were recorded doing something nefarious with your computer and that you need to pay a ransom, or the video will be…
Multifactor Authentication (MFA)
Video 1: Quick Start Video Video 2: How to Setup Your Email on Your Cellphone or Tablet (Finding Your App Password) Video 3: Setting Up Email in Apple Mail Setting up Multi-Factor Authentication (Detailed Instructions)…
